Sale Policy

Black Friday Sale - items purchased part of the Black Friday Sale including early access 20/11 are strictly final sale and cannot be returned for credit or refund online. Sale excludes Resort 25 and New Arrivals.

Sale items are strictly final sale and cannot be returned for credit or refund online or in store.

We do not honour price matching post-purchase for promotional sales and further discounts.

We are unable to edit your order once it has been placed. If you need to amend the shipping address or cancel the order, please orders@zuluandzephyr.com within 2 hours of order placement to ensure this is rectified. Once dispatched, the shipping address cannot be mended nor order cancelled.

Please expect dispatch delays during sale periods.

Orders placed before 1pm AEST are dispatched same business day. Orders placed after 1pm AEST will be dispatched following business day.

All orders are shipped from our Zulu & Zephyr warehouse located in Australia.

Welcome 10% subscription codes cannot be used on sale items. Welcome codes only apply to full priced items.

For size assistance, please email hello@zuluandzephyr.com. All product measurements are listed within each product page.

PROMOTIONAL CODES

Application - Promotional codes provided by Zulu & Zephyr can be applied during checkout on our website. Enter the code in the designated field and click "apply" before completing your purchase.

Promotion Value - Valid codes automatically apply associated discounts or offers to your order total upon entry.

Post-Purchase Assistance - If a code was not applied during checkout but your order was made during the promotion, contact our customer service promptly for possible refund consideration.

Usage Limitations - Each transaction allows for the use of one promotional code per customer.

Code Validity - Promotional codes have expiration dates and cannot be redeemed after expiry.

Non-Transferable - Codes are non-transferable, cannot be sold, and hold no cash value.

Modifications - Zulu & Zephyr reserves the right to modify or terminate promotional codes without prior notice.

General Conditions - Codes are subject to availability and cannot be combined with other offers unless specified. Additional exclusions may apply.

Contact Us - For inquiries or assistance with promotional codes, please contact our customer service team - hello@zuluandzephyr.com

By using a promotional code, you agree to these terms. Zulu & Zephyr reserves the right to interpret and enforce these terms at its discretion.

WELCOME CODES

Offer - Zulu & Zephyr provides a discount on first purchases for customers who subscribe to our newsletter.

Redemption -To redeem the discount, enter the provided code during checkout on our website.

Applicability - The discount applies exclusively to full-price products.

Refund Eligibility - Orders using the welcome code are eligible for a full refund.

Promotional Status - Welcome codes are not classified as promotional discounts.